Are you interested in being known for your extraordinary customer service? Or perhaps you just want your customers to feel like it’s easy to work with you or purchase from you. If so, try these five tips for five-star client service. A good old-fashioned handwritten thank you note. Almost extinct, this customer pleaser shows you are willing to go the …
New Overtime Rules
Effective December 1, 2016, federal overtime regulations will change and may affect how you are paying your employees. These overtime updates will affect 4.2 million workers across the country. The new rules will raise the salary overtime-eligibility threshold from $455/week to $913 ($47,476 per year). This new threshold will increase every three years. Salaried workers already entitled to overtime will get …
Business risks
Running a small business is often about taking and managing risks. Market risks are normal but business and tax risks are another thing altogether. Most business and tax-related risks can be managed as long you know about them. Here are seven small business risks you will want to make sure are covered. Best Choice of Entity Are you operating as …
Costs of Marketing
Two very important skills for entrepreneurs to master are marketing and finances. Combine them by understanding the numbers behind marketing, and you have an even more powerful understanding of exactly what makes your business tick. Key Numbers – Cost Per Client Acquisition Do you know how much it costs your business to bring in one client? The technical term is …
Starting a New Business: Important Things You Need To Know
Starting a new business can be an incredibly exciting time in anyone’s life, but the truth is that almost three quarters of all start-ups fail within the first three years, and a third of those begin to crumble within the first six months. If you want the best chance of bringing your ideas into fruition, and surviving the initial start-up period, …
Hiring Temporary Employees & Seasonal Staff
Hiring temporary and seasonal employees can have tremendous advantages for companies experiencing a higher than usual inflow of business and need the extra staff to help with additional demands. However, employers have many considerations before hiring short-term employees, including an understanding of proper procedures, legal concerns and knowing whether to outsource the hiring process. Employees may be categorized in the …